Privacy Policy

MISCONEL SRL, headquartered at Via Pizzegoda 3, 38033 Cavalese (TN), Italy, and reachable at info@bricotrevox.com, is committed to safeguarding the privacy and security of your personal information. This notice explains how we collect, use, and protect your data when you interact with our website and services.

1. Collection and Processing of Personal Data

We handle personal data exclusively for specific purposes and always in accordance with applicable laws. Data will only be stored for the time strictly necessary.

When do we collect your data?

  • When you purchase products or services, or request information.

  • When you use our website, take part in surveys, or interact with us online.

  • When you complete questionnaires or contact us directly.

  • Through cookies and similar technologies, as described in our Cookie Policy.

2. Purposes of Data Processing

Order management and related communications

  • Data collected: name, surname, shipping address, email, phone number, VAT number (if applicable).

  • Legal basis: performance of a contract.

  • Retention period: 5 years after order completion.

Sending newsletters and promotional offers

  • Data collected: name, surname, email address, personal preferences.

  • Legal basis: user consent.

  • Retention period: until consent is withdrawn.

Service improvement and analytics

  • Data collected: aggregated information about purchases and online activity.

  • Legal basis: legitimate interest.

  • Retention period: 1 year.

Surveys and customer feedback

  • Data collected: name, surname, email, survey responses.

  • Legal basis: legitimate interest.

  • Retention period: 1 year.

3. Sharing of Personal Data

Your personal information may only be shared under the following circumstances:

  • With partners and service providers involved in order fulfillment, delivery, and communication.

  • To comply with legal obligations or protect our rights and those of our customers.

All third parties are contractually bound to ensure strict confidentiality and high security standards.

4. Data Security

We apply advanced technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These safeguards are continuously reviewed and updated to ensure maximum protection.

5. Your Rights

As a data subject, you have the right to:

  • Access your personal data and obtain details about its use.

  • Request modification, updates, or corrections.

  • Restrict processing in certain circumstances.

  • Request deletion of your data, unless retention is required by law.

  • Withdraw consent at any time for specific processing activities.

  • Request data portability in a structured, commonly used format.

To exercise these rights, please contact us at info@bricotrevox.com, specifying “Data Protection Request” in the subject line.

6. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect legal or technological changes. We encourage you to review this page regularly to stay informed.

7. Contact Information

For questions or further information, you can reach us at: